NTT Bizlink was launched in July 2001 as a company offering data center services to enterprises.
It subsequently developed into a comprehensive ICT outsourcing business that meets the cloud and outsourcing needs of customers through the integration of multipoint video-conferencing services and other technologies.
The company is now expanding into the new business areas of Communication & Collaboration Solutions and Data Center Integrated Solutions by leveraging the data center and video-conferencing operational capabilities it has developed since its founding.
Through our Communication & Collaboration Solutions, we offer customers
[Video on Site Solutions] to improve on-site operations under a shortage of personnel.
[Visual Event Solutions] to contribute to remote work and new lifestyles and ways of working through video streaming and virtual events
[Visual Collaboration Solutions] to help their work styles as more optimized, streamlined, and globalized operations are desired by management
[Contact Center Solutions] to reinforce customer touchpoints as the hiring environment becomes more severe; and
[Total Infrastructure Solutions] to contribute to the overhaul and operation of foundational ICT infrastructure amidst the bewildering pace of technological change.
Our Data Center Integrated Solutions provide complete data-center assistance—everything from consultations, design, and construction to on-site operation and security systems—in one stop to providers and companies that are in the process of switching over from on-premises setups to data centers.
For business customers considering the challenges of optimizing and digitizing workplaces in response to situations such as a lack of skilled workers due to an aging society and declining birthrate or increased demand for fieldwork on outdated social infrastructure.
We offer a variety of solutions for forging ahead with on-site DX:
[Smart Glasses Cloud] support for remote work that utilizes video communication via smart glasses or tablets
[AVATOUR] which is a real-time spatial sharing solution with a 360° view
[Beamo] which digitally archives images inside buildings as if they were street views
For business customers considering solutions for video streaming and virtual events in this new era as remote work and new lifestyles and ways of working become more prevalent.
Our Visual event solution,－virtual event and video streaming solutions－, provide one-stop services, offering everything from proposals and designs to construction, operation, and surefire support of video events, permanent streaming platforms, simple and convenient streaming setups via the Internet, and other solutions tailored to the needs of our customers.
For business customers seeking administrative optimization and streamlining, linking companies within their corporate groups, operating important meetings, responding to shifting work styles such as collaborations and remote working, and dealing with personnel shortages in on-site environments,
we offer visual communication solutions that provide secure, end-to-end management, full-range and global support,
built on our innovation, top-ranked* experience, quality, and customer service, through cloud services that are compatible with multiple protocols, devices, and networks.
For customers challenged with optimizing and enhancing fieldwork due to a lack of the personnel needed for responding to the obsolete company infrastructure or a decline in skilled technicians,
we offer economical and highly adaptable cloud-based solutions that incorporate the latest ICT tools to support on-site workers in a variety of occupations and industries, improve the quality and productivity of fieldwork and to achieve innovation in the work styles of on-site employees,
utilizing visual communication through smart glasses, tablets, and other devices so that the head office can easily ascertain the workplace situation and convey precise instructions using images to on-sites.
For business customers looking to use contact centers to improve sales productivity, deal with personnel shortages, improve marketing activities, or transition to an omnichannel approach,
we offer contact-center solutions that combine the NTT reliability with fast and flexible support and can be enhanced by the hand-in-hand manner with our customers as their businesses grow,
providing CTI, chat, overflow call management, and their total integrated solutions that also incorporate advanced technologies like artificial intelligence, through cloud-based solutions which enable quick deployment for any size.
For businesspeople and companies that require to provide advanced IT systems using data centers, such as cloud services, housing/colocation, and DC in DC,
we offer in the forefront one-stop, comprehensive, and reliable data-center solutions that leverage the expertise and technologies developed within the NTT Group,
providing primary consultation, design, construction, 24/7 on-site operation, and security systems.